Available Positions
The following positions are available at SMS.
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Account Manager
We are currently seeking a talented, organized and detailed-oriented Healthcare Account Manager who will be based out of our McLean, VA office that will act as the primary sales and account management representative to the Department of Veteran Affairs. Duties: Provide quality client service by managing and maintaining current relations with the VA and other healthcare customers on a day-to-day basis. Proactively respond to customer needs and provide effective/quality, technical service to resolve issues and inquires. Drive business growth by continuously creating and selling customer value propositions for assigned account base that focuses on our competitive advantage while leveraging our broad portfolio of services. Assist with identifying and developing strategies for large-scale opportunities in order to grow our depth and range as a Health IT company. Work with project managers and staff to ensure that customer satisfaction goals are achieved and expand the relationships within the various offices of assigned account base. Partner with operations/finance to ensure task order performance and renewals have adequate funding. Maintain collaboration with capture/proposal management to ensure the timely delivery of quality proposals for opportunities within the account. Skills/Qualifications: Bachelor's degree and minimum 2-5 years of experience in particular with the development and management of government accounts. Prior experience with the Department of VA and/or other healthcare agencies strongly desired. Excellent written/verbal communication and interpersonal skills. Proven track record for developing and maintaining positive client relationships, sales and supporting proposal and capture teams. Strong leadership skills to work across organizational lines. Proficiency with Microsoft Office tools. Some travel required. Work Location: McLean, VA
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Administrative Assistant
We are currently seeking a talented, organized and detailed-oriented Administrative Assistant who will work flexible, part-time hours from 20-25 hours per week. Duties: Answer incoming calls and transfer to the appropriate party. Meet and greet clients and visitors. Create and modify documents using MS Office. Perform general clerical duties to include but not limited to: photocopying, faxing, and processing incoming and outgoing mail. Schedule appointments, travel arrangements and reservations as needed. Research, price and purchase office furniture and supplies. Setup and coordinate meetings and conferences. Work independently to complete assignments with little or no supervision. Other duties as assigned. Skills/Qualifications: Prior experience preferred. Working knowledge of MS Office including Word, Excel, PowerPoint, and Outlook. Excellent written and verbal communication skills. Must have a strong attention to detail. Maintain a high-level of professionalism and confidentiality as associated with the position. Work Location: Syracuse, NY
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Data Modeler
We are currently seeking an IT Data Modeler who will be involved in all aspects of developing and maintaining the logical and physical data model for operational data and the data warehouse. Duties: Develop conceptual and logical data models to meet the needs of the company's information systems. Responsible for all aspects of developing/maintaining the logical/physical data model for the data warehouse. Working knowledge of metadata and its relationship with data modeling. Ability to translate user requirements and business process knowledge into business entities, relationships, or classes. Work closely with business partners, business analysts, and developers to ensure that selected solutions satisfy the requirements. Ability to communicate clearly in writing to document data requirements and translate into technical solutions. Skills/Qualifications: Bachelor's degree, including 8+ years related experience with data modeling/data architecture. Experience with modeling for OLTP and Data Warehouse and/or DSS applications is required. Data modeling methodology experience including Unified Modeling Language (UML), and/or IDEF1X, UML experience preferred. Experience with tool suites, preferably Rational System Architect (RSA). Experience with Extraction, Transformation, and Load Tools, specifically Informatica, is a plus. Excellent communication and interpersonal skills. Must be able to obtain an active security clearance. Prior VA experience preferred. Some travel required. Work Location: Remote
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Network Support Analyst
We are currently seeking a Network Support Analyst to provide technical support functions for the Local Area Network (LAN) and Wide Area Network (WAN) including the management of switches and servers. Duties: Install, configure, and support the LANs, WANs and Internet systems. Maintain network and workstation hardware and software. Monitor network to ensure availability to all system users and perform necessary maintenance to support network availability. Work alongside other network support technicians to plan, coordinate, and implement network security measures. Analyze user support statistics and other data and recommend appropriate measures. Assist in maintaining the operating system and security software utilized on the network including the addition of new users to the network and establishment of rights and privileges. Install, configure and maintain IP telephones, and VoIP related technologies. Install, configure and deploy PC/Laptops to end users. Skills/Qualifications: Prior Network Administration experience required. Extensive knowledge of computer network system protocols. PC troubleshooting and administration skills within Windows 7, Windows XP, and Windows Vista operating systems. Solid knowledge of Microsoft Office products and related MS software. Experience with Active Directory (e.g. creating and managing objects, AD administration, etc.). Considerable knowledge of capabilities, utilization, and limitation of data processing equipment. Good knowledge of standard TCP/IP networking. Strong knowledge of network management practices and procedures, including network documentation. Experience with MS SQL server a plus. Must have a flexible schedule allowing for some nights, weekends and travel. Work Location: McLean, VA
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Project Manager
We are currently seeking a Project Manager to be a key member of a highly motivated and experienced consulting team providing support to federal agencies in a wide range of areas within IT Capital Planning and Investment Control (CPIC). Must have a complete understanding of Federal Government budgeting and acquisition processes; Tasks will include development and implementation of Business Case Assessment strategy, procurement management and performance monitoring and reporting. Responsible for, in whole or in part, the development, review and assessment of OMB Exhibit 300s and supporting documentation to include cost benefit analyses (CBA), life cycle cost estimates, risk analyses, and other related life cycle documentation. Required to have demonstrated experience and working-level knowledge of the OMB-300 process, relevant federal statutes, regulations and related guidance. Ability to demonstrate excellent written and verbal communications skills as well as proficiency with all components of the Microsoft Office suite. Must be able to obtain an active security clearance. Prior VA experience preferred. Work Location: Remote
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SQA Analyst
We are currently seeking a Software Quality Analyst to work with an integrate team of developers, product managers and test analysts to drive the testing process through development and execution of test scenarios, as well as regression testing. Duties: Design, develop and maintain test plans, scenarios, and scripts for various software product development efforts. Responsible for performing unit testing, integration testing, performance testing, functional testing, regression testing, scalability testing, client acceptance testing, user interface testing, batch process testing, and production support testing of these various software products. Participate in design specification reviews and technical documentation reviews. Construct various testing tools and scripts to be used by other testing analysts. Create testing and performance summary reports while clearly communicating all testing results to management, prioritize defects to be fixed using an understanding of the business requirements and the needs of the customer. Skills/Qualifications: Bachelor's degree in computer science or related field, and 2+ years of experience performing testing. Experience in the development of test plans, cases, and scripts. Experience using software testing tools. Ability to multi-task on multiple software development projects. Must be able to obtain an active security clearance. Prior VA experience preferred. Work Location: Remote
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Systems Administrator
We are currently seeking a technical Systems Administrator to review, analyze, and resolve issues with IT Systems as well as perform installation and integration of software products. Duties: Will review, analyze, and resolve issues with information technology systems operations. Planning and performing installation/integration of proprietary software products. Candidates will be expected to demonstrate knowledge of IT best practices, J2EE enterprise hosting, TCP/IP routing and connectivity, database integration (MSSQL and Oracle), as well as secure Web Site Hosting. Candidates must be able to perform with minimal supervision and will rely on experience and judgment to plan and accomplish goals on schedule; and ensure that all business objectives are met. Skills/Qualifications: Bachelor's degree, including 2-5+ years related experience. Prior experience managing and configuring Microsoft Server Products, Unix/Linux o/s, and J2EE enterprise servers is required (jboss preferred). Experience with JAVA programming is a required. Solid communication skills are a must, and prior experience in customer service is preferred. Must be able to obtain an active security clearance if necessary. Work Location: Syracuse, NY
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Technical Writer
We are currently seeking a Technical Writer to develop, write, and edit material for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications. Duties: Observe production, developmental, and experimental activities to determine operating procedure and detail. Interview production and engineering personnel and read journals, reports, and other material to become familiar with product technologies and production methods. Review manufacturer's and trade catalogs, drawings, and other data relative to operation, maintenance, and service equipment. Study blueprints, sketches, drawings, part lists, specifications, mock-ups, and product samples to integrate and delineate technology, operating procedure, and production sequence detail. Organize material and complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology. Review published materials and recommends revisions or changes in scope, format, and content. Maintain records and files of work and revisions. Select photographs, drawings, diagrams, and charts to illustrate material and lay out for production. Prepare and arrange for preparation of index. Arrange for formatting, reproduction, and distribution of material. Skills/Qualifications: Bachelor's degree with 2-4 years related experience. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Solid knowledge of Microsoft Office products and related MS software. Ability to effectively present information and response to questions from groups of managers, clients, customers, and the general public. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Work Location: Remote
