Many
businesses across a number of industries
are undergoing constant change to
keep up with market demands and
competitors. The integration of
systems and processes to keep pace
with this change is critical in
today’s “digital”
economy. Many companies are looking
to reduce costs and respond more
quickly to market opportunities.
Businesses are streamlining both
internal and external processes
and integrating applications to
enable the exchange of information.
Businesses are leveraging the ‘net-market’
by creating virtual corporations
and linking their suppliers, vendors,
and partners to their infrastructure
to improve the quality and speed
of business.
By connecting
disparate systems into a single,
powerful, business solution SMS
Integration Services can help you
gain greater access to information,
systems, and tools by integrating
existing and new systems. We can
help you increase productivity across
your organization and revenue-generating
opportunities, while dramatically
reducing production costs, and lowering
systems management, maintenance
and support costs. The remainder
of this section describes our Integration
Services and our Support Services.
SMS provides
integration services for packaged
and custom built solutions. Our
integration services begin with
a high-level assessment of your
current business processes and
your IT organizations capabilities.
This information is used to create
a plan for implementation. Since
integration efforts can vary quite
drastically, using the results
of our assessment, our expert
staff will define an integration
plan specific to your needs. Our
staff will then execute the steps
necessary to install, integrate,
test, and checkout the new business
system.
Managing your
corporate applications in today’s
world can be a challenge, SMS
offers ongoing operational and
maintenance support for production
systems. Changing needs mean ongoing
enhancements, new applications
to support initiatives and round-the-clock
support for critical applications.
Our Support Service offering is
intended to ensure continued smooth
operation and support of your
mission critical systems.
SMS
offers a flexible array of Application
Support Services to help you manage
your application portfolio. Our
services range from the complete
management of all your applications
to management of selected projects/products
within your IT organization. SMS
enables you to choose the scope
and types of services that fit your
business. SMS’s highly skilled
staff is trained in helping customers
manage the complexities of their
environment in today’s ever-changing
marketplace. You can count on us
to help you successfully manage
your computer investment to deliver
optimal performance and business
value. Some of the Support Services
we offer are:
- Application
Support (standard or 24x7)
- Network Support
- Database Support
- Software Development
Support
- Application
Administrative Support
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