eBound e-Commerce Business Modules

eBound - the one-to-one, business-to-business, Internet marketing system, is a flexible and scalable electronic commerce solution from Systems Made Simple.

eBound was designed and developed by a team of seasoned industry experts to help you sell more efficiently to business/channel partners and online customers. Sophisticated pricing, robust tax and freight calculations, and our industry-leading personalization approach will enable you to instantly provide the appropriate access privileges, prices, products, promotions and other content right online. eBound allows you to capture or retain Internet market share with an electronic sales person who delivers your personal touch.

Our robust, full solution includes:

• Credit Card
  Secure, real-time information for credit card verification, authorization, and deposit services. The power to track payment history for the rapid, accurate, and convenient processing of future orders. Accepts payment methods, from credit cards, corporate and personal checks, money orders, and COD's.
• Pricing Engine
  Flexibility to provide product specific discounts, discount schedules, real-time price updates, and dynamic pricing. Versatile contract-based entitlements in multiple modes (force, optional, hidden) across multiple buyer companies. Controls pricing based on flat rate, quantity, contract, or dollar volume. Allows shipping to multiple locations while maintaining a central billing address.
• Shipping Module
  Accurate, real-time shipping rates enabled through direct links with FedEx, UPS, and Roadway. Its sophisticated functionality accommodates multiple shipping methods per order and shipment restrictions based on contract, flat rate, per item, weight, location, product or percentage.Ships any size product and provides product tracking from warehouse to customer.
• Tax Module
  Partners with the Vertex Corporation and calculates sales and usage tax for all 50 states. Tax exempt and tax on "shipped to" locations easily identified.
• Xport Module
  Supports the management and distribution of all export order related documentation. A fully internationalized system that supports multiple languages, multiple currencies (including full Euro support), multiple international date, number and address formats. Interfaces seamlessly with most ERP and accounting systems, additional features include advanced password security, user control, order confirmation, order status, and online help.
• Product Configurator
  Features build-to-order, available-to-promise, work-in-process, and resource planning updates based on sales orders. Uses a unique rules-based design to offer high performance, low maintenance functionality. Configurator management is done in a Windows-based object-oriented software module that provides a powerful logic engine, and user-friendly rules syntax.
• Customer Management
  Able to track and manage customer orders with real-time account authorization. Customizes product advertisements based on customer buying patterns. Provides control over business processes to help eliminate order inaccuracy and monitor associated costs.
• Product Management
  Offers picture-based format, audio and video enhancements, and cross-selling features. Uses the Web to provide customers with immediate access to new products and product updates. Seamlessly integrates with existing systems for instantaneous value.
• Permission Based E-mail Marketing Manager
  Provides the agility to reach specific target markets by distributing to customers who meet pre-determined criteria. Effectively manages customer response pertaining to newly distributed products and services. A cost effective way to streamlines processes for the promotion of new merchandise and product up-dates.
• Backend Integration
  eBound supports open APIs for easy integration with order fulfillment, pricing, inventory, payment and other business systems. It also facilitates integration with other key systems like corporate call centers and mainframes. Pre-established interfaces for integration with SAP, PeopleSoft, Baan, and Oracle ERP's. Eliminates the need for the re-entry of data due to its ability to seamlessly integrate with existing legacy systems. Is easily supported with a single log-on through our hosted solution.
• Security Module
  Manages the security of both anonymous and registered users, supports cookies, digital certificates, and other user identification attributes. Increases privacy through the use of secure-server technology and it offers SSL for secure transactions, RSA Bsafe encryption of consumer information, and SET-compliant payment handlers. Control of end users based on pre-determined business rules.
• Inventory Module
  Automates the processes for inventory management, all necessary documentation, and real-time inventory updates. Provides customers an immediate response on product availability. Import / Export functionality for inventory listing.
• Reporting Module
  Ad-hoc query capability and user-friendly interfaces for reporting capability. Reports can be customized using graphs, spreadsheets, text, and graphics. Integrates with existing systems for the retrieval of accurate, up-to-date information.
• Customer Support & Service Module
  Supports a wide range of customer service functionality, including real-time order status updates, order confirmation e-mails. User login and password features provide secure, direct access to company information. Includes online help, technical support, tracking capability, and current status features for immediate response. Features direct contact capability with customer service representatives responsible for the specified task.
• Dynamic Home Page
  Provides all necessary tools for the development of a corporate home page. Allows for the management of content through the use of the Web. Product quality reporting with real-time information is easily conducted over the Web.
• ShipIt Module
  Automatically retrieves carton weight, generates all necessary documentation, and stores relevant data. Uses a Windows-based touch screen system that incorporates user authorization for security and accuracy. Uses bar code scanners, calculates freight for all UPS shipments, and easily interfaces with Oracle databases.
• Wireless Access Module
  Uses a Web-based design to provide real-time, securely accessed corporate information. Designed to work with Palm Pilot VII for location neutral access. Incorporates ability to view graphics and spreadsheets in conjunction with text.

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