Infrastructure Services

SMS provides a comprehensive set of services to support the design, installation, operation, management, and continuous improvement of IT infrastructures. SMS understands the challenges facing today's IT infrastructure managers and offers effective and efficient solutions.

In today's "dotNOW" world, users need to be able to access information immediately or else they may look elsewhere to satisfy their requests. Systems and applications must be available at all times, and must be able to respond quickly to queries. Delays are intolerable, and organizations risk both their reputation and their financial capital whenever they are unable to provide immediate service to a user. SMS recognizes this urgency and our Infrastructure Services offerings are focused on ensuring that the systems we manage give our customers the best chance to succeed against a host of competing options.

For nearly two decades, SMS has evolved its Infrastructure Services into a comprehensive offering that can be tailored to meet the exact needs of our clients. From traditional hardware and software support, to help desk and call center services, to network and systems administration, to state-of-the-art web-hosting, SMS delivers round-the-clock support that enables our customers to focus on their own business goals and strategies rather than worry about the health of their infrastructure. SMS Infrastructure Services provides a level of confidence that systems will be available whenever they're needed.

Our Infrastructure Services offerings include:

• System, Software and Web Hosting
• HW and SW Support
• Network and System Admin
• Database Administration
• Information Security
• Telecommunications Support
• Staff Augmentation
• Training Services
• Facilities Management